Pegasus Lighting Reviews
Pegasus Lighting has an overall rating of 3.1 based on 31 reviews. Customer feedback on Pegasus Lighting is mixed.
31 reviews
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How would you rate Pegasus Lighting?
All Pegasus Lighting Reviews (31)
patrice_Nelson78
June 02, 2026
"I ordered a few replacement light parts, and..."
I ordered a few replacement light parts, and from what I remember picking out, everything came in exactly right. The sizes and quantities all matched up with the receipt, which was a relief because I’ve had mix-ups with that kind of thing before. It was a simple order overall, and I’d feel fine ordering from them again.
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hello_james366
May 31, 2026
"Decent prices... but not exactly a steal"
I ordered a few lights from pegasuslighting.com and it was okay overall. The lights worked fine and shipping was normal, so no big complaints there. I guess for the price, though, I was expecting the quality to feel a little better... it just came across as kind of average. Not bad at all, just not the best value either. I’d maybe buy from them again if there was a sale, but next time I’d probably compare prices first.
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SteveNadal_74
May 29, 2026
"Helpful support getting the right LED driver"
I wasn’t totally sure which LED driver I needed for my under-cabinet lights, so I emailed support. They got back to me and basically said, “this is the one that should work with your setup,” and pointed me to the right driver. I installed it without any issues, and it was compatible just like they said. The only downside was shipping took a little longer than I was hoping, so I’d give it 4 stars...
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judy1978
May 29, 2026
"Got help really quickly"
I had a quick question about my order and they got back to me faster than I expected. It was just really easy, no back and forth or anything annoying. There’s something about it when customer service is this simple that just makes the whole experience better. Really appreciated the help.
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christine1990
May 28, 2026
"I ordered the lights on Monday..."
I ordered the lights on Monday and they were already at my door by Wednesday. i blame myself for expecting the usual slow shipping because this was totally hassle-free and faster than I thought it would be
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CarolynAdams_73
May 25, 2026
"Support wasn’t as helpful as I expected"
I was a bit disappointed with the tech support experience. Compared to other companies I’ve dealt with, they took a lot longer to get back to me, and when they finally did, their advice didn’t really solve my issue. I was hoping for a smoother process
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katharine-Crudup
May 10, 2026
"Why was the shipping so expensive??"
I was about to order a small, lightweight part, but then I saw the shipping cost and honestly… what?? It was almost the same price as the item itself. I get that shipping isn’t free, but this just felt way too high for what I was buying. It made the whole thing feel like a bad deal, so I ended up not ordering and probably won’t shop here again.
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Benny_davison04
May 06, 2026
"I was hoping to pick up a few..."
I was hoping to pick up a few specific things, but pretty much everything I had in mind was out of stock. Maybe I just caught them at a bad time, but it felt like the shelves were missing all the items I actually needed
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DianeStewart
May 05, 2026
"Harder to install than I thought"
I thought install would be simple, but it ended up being more annoying than expected. Instructions weren’t super clear, and I had to mess with it for while before getting it set up.
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PARKER
April 07, 2026
"I was actually surprised by how many..."
I was actually surprised by how many light bulbs and fixtures they had on the site. I found a few odd sizes I couldn’t track down locally, which was really helpful. Browsing was easy too. The only thing is, when I had a question, I kind of felt dismissed instead of actually helped, so that took away from the experience a bit.
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CaseyLane_19
April 07, 2026
"I got around the site real easy and..."
I got around the site real easy and found the bulbs I needed quick. Checkout was simple too, no weird extra steps or pages that made no sense. I’d use it again for sure
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LouisShipman_67
April 05, 2026
"Not great communication about my order"
I don’t know, maybe I was expecting too much, but I felt like I had to keep chasing them for updates on my order. When they did reply, it was barely anything helpful. It just left me feeling a bit unsure about what was going on.
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Breana.obrien
March 30, 2026
"Not gonna lie, I was glad they actually..."
Not gonna lie, I was glad they actually had the replacement part I needed for my old fixture, because I wasn’t sure I’d be able to find it anywhere. It did take some digging to figure out the right one, and the shipping was a little slower than I hoped. In the end it worked out fine, just wasn’t the smoothest process.
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amanda2003
March 29, 2026
"Finally found the odd bulb size I needed"
I’d been having a hard time finding this weird bulb size anywhere else, but ended up finding it here. It was a relief to finally track it down. If you’re looking for something a little uncommon, this might be worth checking out.
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DavidLawson_44
March 21, 2026
"I ordered from pegasuslighting.com and it went..."
I ordered from pegasuslighting.com and it went smooth, smooth overall. The light was exactly what I needed, and the shipping was okay, not super fast but not bad either. It wasn’t perfect, but it was good enough that I’d probably buy from them again.
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MichaelPartin
March 18, 2026
"Trust feels a little shaky"
It seems mostly fine so far, but I can’t say I’m totally convinced yet. Nothing terrible happened, but there’s just something about the experience that makes me feel like they could be a bit more transparent.
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RobertRubio
March 12, 2026
"I found the lights I was looking..."
I found the lights I was looking for on pegasuslighting.com, and the site itself was easy enough to use. But the prices gave me pause. A few items were higher than I expected, and once shipping was added, it felt hard to justify. I try to be responsible with what I spend, and the total just didn’t feel like the right value to me. Nothing wrong with the site overall, but I ended up looking elsewhere because it felt like the more sensible choice.
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Sally-baker
March 12, 2026
"Damaged order left me mentally drained"
My lights showed up broken, and trying to get support to fix it took way longer than it should have. The whole back-and-forth was frustrating and left me feeling mentally drained...
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Julie_gephart02
March 04, 2026
"Good lights, ordering was painless"
I got the lights I needed and the order process was straightforward. Shipping was decent too, though one item did take a little longer than the rest. I’m usually a bit skeptical of all the polished company wording about fast service and easy shopping, but this was mostly fine. Overall, I’m happy with what I got
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DIGGS
February 09, 2026
"Product page seems inaccurate"
I ordered this based on the specs listed on the product page, but what arrived didn’t really match what I thought I was getting. Unless I somehow missed something, the size and compatibility info seemed off. Now I’m stuck dealing with a return, which is frustrating. It feels like the product details maybe aren’t being checked as carefully as they should be.
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